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The company

Velan Info Services is a leading outsourcing service provider based in South India. We are passionate about enhancing the operational efficiency of our clients through innovative ideas using state-of-the-art technology. Our client base is from across the globe mainly from USA, UK, European countries, Australia, and Middle-East region.

We follow a ethical approach when it comes to deliveries and this has helped us retain our clients and build our business through their referrals. We have our fingers in every pie. Take a look at the services we offer:

Industries

Web and Mobile Development

Our web and mobile application development services department is composed of a team of designers and developers who are highly skilled in understanding your requirements, designing your visuals and getting your site or application up and running.

www.velanapps.com/services

Serviced

Remote Managed Services

Our remote Managed Services provide round the clock server support, which means you can be peaceful knowing that your IT will keep running hassle-free at any point in time. Our server management team has a lot of experience in both Linux and Windows platform.

www.dolphin24x7.com

Virtual Assistants

You get your own Virtual Assistants from Velan. What you worry then? Leave all your little things to us and focus on the bigger aspects of your business. We will take care of the rest!

www.velan-virtualassistants.com

Contact Centre Services

Velan is a well reputed service provider of call centre services. We know one-size-fits-all approach does not exist; that’s why we provide help desks tailor-made according to your needs.

www.velaninfo.com/contactcenter

Health Care Services

Our Health Care Services mainly focus on the health care organizations ian the USA. We help them concentrate on giving extra care to the patients by streamlining all the other processes involved like Patient Enrolment, Coding of Medical Charts, Payment Posting, Eligibility and Verification, Follow Up on Outstanding Claim, Claim Generation & Submission, etc.

www.velanhcs.com

Engineering Services

Velan has a proven track record of delivering quality front-end engineering services to the PCB industry worldwide. With engineers over 10 years of experience, Velan offers CAM services from Inspection to CNC programming, anything you need.

www.velaninfo.com/eservices

Our Mission & Vision:

"To assist our customers in increasing the operational efficiency of their technology resources and minimize their operational expenses."

Velan is committed to delivering reliable and quality customer service. Velan believes in growing with our customers, driven by long-term partnerships with our customers, employees and suppliers - based on strong values of integrity and trust. We measure our success by our satisfied clients as well as our employees.

Our Team and Culture:

To be successful Software Company, the first thing you need to have is a skilled team which gives great attention to details, flair to work with the ever changing technology, and the desire to bring a client’s complex idea to reality. At Velan, we are keen in recruiting people with the said skills. We have teams composed of vibrant workforce professionals who are dedicated to providing our clients with excellent services.

Once people are recruited, they are trained according to the needs of our clients. At Velan, we ensure that our folks have a stable working environment conducive for productive results. Our teams work very hard and indulge in recreations to keep their minds relaxed. We keep our team members happy and relaxed which has resulted in having satisfied clients.

QUALITY POLICY:

Velan is committed to providing reliable services to our customers by:

  • Proactively understanding their requirements
  • Continually enhancing employee skills, achieving process excellence, and utilizing relevant technology
  • Communicating our goals and objectives to every employee
  • Measuring and continually improving the effectiveness using QMS standards.

Velan is ISO 9001:2008 certified. We are in compliance with the rules and regulations of ISO to provide consistent top quality services to our clients. This also renders a lot of confidence to our clients that all their transactions and data are processed and maintained very safely and accurately.

INFRASTRUCTURE:

Velan has built-in redundancy for all mission critical resources. Multiple internet links with firewall & antivirus system, captive power generator, uninterrupted power supply system and stand-by systems along with branded computers and structured networks allow us to deliver uninterrupted service round the clock.

Velan takes utmost care for the data processed by strict adherence to security standards. Non-disclosure agreement imposed on all the employees, access restriction to duplicating devices and 24x7 manned-securities are some of the administrative, physical, and technical safety measures in place.